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ケーブルの受信トラブル
- #1
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- sf791231
- 2014/12/21 14:04
2週間前から、ケーブルテレビで困っています。
COX で日本語放送(ch.273)を見ていると、3時間か4時間後にチャンネルが変わってしまいます。
画面に Are you still watching ? と出た時リモートコントローラーで YES を選択すれば良いのですが、家に居ないときタイマーで録画すると別の番組になってしまいます。
COX に4・5回電話してその場で修正するのですが、症状は改善しません。サービスマンも2度来てレシーバーを2回交換していきました。しかし、完全に同じ症状が今も発生します。
電話でもサービスマンでも、その場で何時間も不具合の発生を待つことができませんし、信号を調べる限り「すべて正常」となってしまうので、これ以上の対応は難しいと思います。
自動的に変わるのは常に ch.273 ⇒ ch.96 で、COXがch96を受信しない設定にしても、何日かすると自然に復活しています。
TV JAPAN に問い合わせると「そのような不具合は誰からも報告が来ていない」との回答があります。
ラスベガス在住で、似たような体験をした人は居ませんか?
Posting period for “ ケーブルの受信トラブル ” has been closed.
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